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Excess inventory is a challenge almost all companies have dealt with at some point. Maybe excess inventory is taking up valuable space in your warehouse, or maybe you’re looking to bring in some [...]

In the insurance industry, call centers do more than simply process claims and new accounts. Customer service also entails answering billing questions, handling issues, and quickly resolving [...]

A major cyber attack hit companies in Europe, the Middle East and the US on Tuesday, wreaking havoc for employees and customers alike.  The attack caused computers to stop working, instead [...]