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Microsoft Dynamics NAV is a complete enterprise resource planning (ERP) software solution for mid-sized organizations that is fast to implement, easy to configure, and simple to use. Right from [...]

As announced at the previous Directions, the latest version of Microsoft’s ERP system Dynamics NAV 2018 has been released on the 1st of December. The new version contains several new features and [...]

The Internet is still flooded with articles like “Small Business Trends of 2017” and “What Small Business Trends Will Dominate 2018,” but no one is really writing about big things poised to [...]

In the insurance industry, call centers do more than simply process claims and new accounts. Customer service also entails answering billing questions, handling issues, and quickly resolving [...]

Kennametal, a leading material science and manufacturing company, found their aging systems left the sales team over-stretched to service growing customer demand. To free up the sales team to [...]