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High Tech for Higher Customer Satisfaction

In the insurance industry, call centers do more than simply process claims and new accounts. Customer service also entails answering billing questions, handling issues, and quickly resolving… Read more →

Don’t get left behind – 3 ways to enhance your customer service!!!

Switching banks used to be a laborious ordeal, but today it can be done quickly and easily. It also doesn’t take much to convince a customer to… Read more →

Customer success: Wisdom of Nature Marketplace get smarter with SAP Business One version for SAP HANA

Wisdom of Nature Marketplace is an online platform to provide natural, healthy food and supplements with a special focus in offering the customers information about every ingredient… Read more →

Kennametal refocuses on clients with Microsoft Dynamics 365

Kennametal, a leading material science and manufacturing company, found their aging systems left the sales team over-stretched to service growing customer demand. To free up the sales… Read more →